Aug 5, 2021
Digital transformations are having wide-ranging and profound impacts within life sciences, creating both opportunities and challenges. One of those challenges is adopting new software systems to drive the transformations. A team from Novartis Institutes of BioMedical Research (NIBR) recognised the need to ensure a good user experience for their in vivo study support groups. The NIBR team, partnered with technology provider, RockStep Solutions (RSS), to tackle the challenge. In this article, the authors present a case study illustrating a successful collaboration that created software to support complex in vivo workflows. Furthermore, they describe the repeatable 4P process they developed to help pharmaceutical companies and vendors replicate this success.